Last Updated: September 24, 2026
Golden Trails India (“we”, “our”, or “us”) operates the website GoldenTrailsIndia.com (the “Website”).
As an India-based inbound tour operator, we respect the privacy of our customers, prospective travelers, website visitors, and business partners. This Privacy Policy explains what personal information we may collect, how we use it, when we may share it, and the measures we take to protect it.
By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Business Name: Golden Trails India
Website: GoldenTrailsIndia.com
Location: Agra, Uttar Pradesh, India
Golden Trails India provides customized and private travel experiences across India, including tour planning, transportation arrangements, accommodation arrangements, sightseeing, guides, and related travel services.
2. Information We Collect
Depending on the nature of your inquiry or booking, we may collect personal information such as:
- Full name
- Email address
- Telephone or WhatsApp number
- Country of residence
- Nationality, where relevant to travel arrangements
- Passport or other identification information when required for a booking
- Travel dates and destination preferences
- Accommodation and transportation preferences
- Special requests relevant to your travel arrangements
- Information provided through inquiries, quotations, or booking forms
- Booking and payment-related information
- Communications and correspondence with Golden Trails India
We generally collect only information that is reasonably necessary to respond to inquiries, prepare quotations, arrange travel services, manage bookings, and provide customer support.
Payment card details may be processed directly by authorized payment gateways or financial institutions. We do not intend to store complete payment card information on our own systems.
3. How We Collect Information
We may collect personal information when you:
- Submit an inquiry or booking form on our Website.
- Request a quotation or travel proposal.
- Contact us by email, telephone, or WhatsApp.
- Make or manage a booking.
- Provide information required to arrange hotels, transportation, guides, activities, or other travel services.
- Subscribe to communications, where applicable.
- Submit a review, testimonial, photograph, or other content.
- Communicate with us through other authorized channels.
We may also automatically receive certain technical information when you visit our Website, such as your IP address, browser type, device information, referring pages, and general Website usage information, depending on the technologies used on the Website.
4. Comments, Reviews & User Submissions
If visitors are permitted to leave comments, reviews, testimonials, or other content on the Website, we may collect the information submitted through the relevant form.
We may also collect the visitor’s IP address and browser user-agent information where necessary for spam detection, security, and website administration.
If you voluntarily submit a review, testimonial, photograph, or other content to Golden Trails India, please do not provide personal information belonging to another person without their permission.
5. Media Uploads
If the Website allows users to upload photographs or other media, users should avoid uploading images containing embedded location information, such as GPS or EXIF metadata, unless they are comfortable with that information being potentially accessible to others.
6. Cookies & Similar Technologies
Our Website may use cookies and similar technologies to:
- Maintain Website functionality.
- Remember certain preferences.
- Improve user experience.
- Understand how visitors use the Website.
- Analyze Website performance.
- Help maintain Website security.
Depending on the services and technologies installed on the Website, cookies may include:
- Essential or functional cookies.
- Session cookies.
- Preference cookies.
- Analytics cookies.
- Security-related cookies.
- Cookies associated with embedded third-party services.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
Where required by applicable law, we will seek consent for non-essential cookies or similar technologies.
7. How We Use Your Information
We may use personal information to:
- Respond to travel inquiries.
- Prepare customized itineraries and quotations.
- Confirm and manage bookings.
- Arrange hotels, transportation, guides, sightseeing, activities, and other travel services.
- Communicate important information about your journey.
- Process or facilitate payments.
- Provide customer support.
- Respond to questions, requests, or complaints.
- Improve our Website, services, and customer experience.
- Prevent fraud, spam, misuse, and security incidents.
- Maintain business and accounting records.
- Comply with applicable legal, regulatory, tax, and accounting requirements.
We may also use information for marketing communications where permitted by applicable law and, where required, with your consent.
You may request that we stop sending non-essential marketing communications.
8. Sharing Your Information
Golden Trails India does not sell or rent personal information to third parties.
We may share personal information where reasonably necessary to provide the services requested by you or to operate our business.
Depending on the booking, this may include sharing relevant information with:
- Hotels and accommodation providers.
- Transportation providers and drivers.
- Licensed guides and local service providers.
- Activity and experience providers.
- Payment processors and payment gateway providers.
- Technology, website, hosting, or communication service providers.
- Professional advisers where necessary.
- Government authorities, regulators, or law-enforcement agencies where required by applicable law.
We aim to share only the information reasonably necessary for the relevant purpose.
For example, information required to arrange a hotel booking may be shared with the hotel, while payment information may be processed by the relevant payment provider.
9. International Data Transfers
Because Golden Trails India serves travelers from different countries and may use international technology, payment, communication, or service providers, personal information may in some circumstances be processed or stored outside India.
Where information is transferred across borders, we will take reasonable steps to ensure that the information is handled in accordance with applicable legal requirements and appropriate security measures.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting legal, tax, accounting, or regulatory requirements.
The retention period may vary depending on the type of information and the reason for which it was collected.
For example:
- Inquiry information may be retained for customer-service and business-record purposes.
- Booking and financial records may be retained for the period required by applicable law and accounting requirements.
- Reviews or testimonials may remain published unless removal is requested or otherwise appropriate.
- Technical and security information may be retained for periods appropriate to the relevant security or operational purpose.
Where information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Your Privacy Rights
Depending on your country of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Request restriction of certain processing.
- Withdraw consent where processing is based on consent.
- Object to certain types of processing.
- Request a copy of certain personal information.
Some rights may be subject to legal or contractual limitations. For example, we may be required to retain certain information for tax, accounting, legal, or regulatory purposes.
To exercise a privacy-related right, please contact us using the details provided below.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Access to personal information is limited to individuals, contractors, and service providers who reasonably require the information to perform their responsibilities.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Travelers should also take reasonable precautions when communicating sensitive information electronically and should avoid sending unnecessary personal or identification information through unsecured channels.
13. Third-Party Websites & Embedded Content
Our Website may contain links, maps, videos, social media content, payment services, booking tools, or other embedded content provided by third parties.
Third-party services may collect information independently and may use their own cookies, tracking technologies, and privacy policies.
Golden Trails India does not control the privacy practices of third-party websites or services.
We encourage users to review the privacy policies of any third-party services they access through our Website.
14. Children’s Privacy
Our Website and travel services are intended primarily for adults and travelers making or managing travel arrangements.
We do not knowingly collect personal information from children for purposes unrelated to providing travel services.
Where personal information concerning a minor is required for a legitimate travel booking, we expect that information to be provided by or with the involvement of a parent, guardian, or other person legally authorized to provide it.
15. Changes to This Privacy Policy
Golden Trails India may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any revised version will be published on this page with an updated Last Updated date.
We encourage visitors to review this page periodically for the latest information about our privacy practices.
16. Contact Us
If you have any questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:
Golden Trails India
Agra, Uttar Pradesh, India
Website: https://goldentrailsindia.com/
Email: info@goldentrailsindia.com
Phone/WhatsApp: +91 928 681 7123
